What Buyers and Sellers need to know about terminating in the Cooling-Off Period

buying selling property cooling-off period terminating

Posted by: | Date: 10 June 2016

Under residential land and house or unit contracts, buyers are entitled to a cooling-off period under the Property Occupations Act 2014. The right to terminate under cooling-off is not new, but is also not well understood. Many buyers think that they will be automatically stung with the termination penalty if they “cool off”. In fact, there is a bit more to it than that.

When Can a Buyer terminate under Cooling-Off?

The right to terminate under cooling-off is only available for buyers of residential land, houses or units. The cooling-off rights only exist for 5 business days beginning when the buyer receives a fully signed contract. Key points here are:

  1. You don’t calculate the 5 business days from the Contract Date. This is a big error buyers can make. Often the buyer will sign the contract and then wait for the seller to sign and return a copy.  The contract is usually dated the same day the seller signs, and it can take several days for a copy of the fully signed contract to come back to the buyer or buyer’s solicitor. The buyer doesn’t lose those days. The cooling-off period begins only when the buyer actually receives a copy of the fully signed contract.
  1. Business Days means just that. Weekends and public holidays are not included in the cooling-off period. This means that if the buyer gets a copy of the signed contract between Tuesday and Friday, they also get the weekend as part of the cooling-off period “for free”.
  1. The cooling-off period starts on the day the buyer receives a fully signed contract. This means you count that first day as part of the cooling-off period, even if the signed contract is received at 4.59pm. For example,  if a buyer receives the fully signed Contract on a Monday, then provided there are no public holidays that week, the cooling-off period ends at 5.00pm on the Friday.

When doesn’t Cooling-Off apply?

There are no cooling-off rights for:

  1. Contracts for commercial land or buildings.
  2. Contracts formed on a sale by auction – this can include relate to contracts formed around an auction, not just sold under the hammer.
  3. Contracts formed with a registered bidder within two clear business days after the property is passed in at auction.
  4. Contracts formed by exercise of any option.
  5. Contracts if the buyer is a public listed company, or a State or Territory.
  6. Contracts if the buyer is purchasing 3 more lots at the same time (whether or not they are buying under one contract or several).
  7. Where a buyer has expressly waived the right to a cooling-off period (this can make a buyer’s offer more attractive to a seller).

We are experts in cooling-off provisions and their application to contracts. Please contact our office if you have any queries about this important issue.

How much can a Buyer be charged for the termination penalty for cooling-off?

The cooling-off termination penalty which a seller may impose on a terminating buyer is one-quarter of one percent of the purchase price.

Therefore if the purchase price is $500,000.00, the termination penalty would be calculated as follows:

$500,000.00 x  0.0025 = $1,250.00.

What if the Deposit actually paid is less than the cooling-off termination penalty?

Importantly, there is a catch to the seller charging the cooling-off termination penalty.

The seller can only apply the termination penalty against deposit moneys paid by the buyer.

The seller is not entitled to any part of the termination penalty that is greater than the deposit paid at the time of the termination.

This means that if a buyer terminates prior to paying the deposit – the buyer doesn’t lose out!

Using our above example, if the deposit held by the agent was only $1,000.00, the buyer would lose the deposit but would not have to pay the extra $250.00 out of what would otherwise be a cooling-off termination penalty of $1,250.00.

It is therefore important for sellers and agents to ensure that buyers pay their deposit as soon as they are required to do so under the contract. Letting it go for a couple of days can be costly to a seller!

To whom must the Buyer give cooling-off notice?

In a recent case in Victoria, buyers notified the real estate agent that they terminated the contract during the cooling-off period. The buyers notified the seller’s real estate agent by email, text message and voice mail. However, because the notice wasn’t given to the seller itself, the buyer had not validly terminated the contract.

As a result, the cooling-off period ended without any valid termination and the seller was entitled to the full deposit, damages and interest because of the buyer’s unlawful termination of the contract.
The moral of the story is, it is not enough for a buyer to only “cool off” to the agent. A buyer must give formal notice to the seller in accordance with the contract.

We have expertise in these technical requirements and are keen to assist you with any queries.

I want to cool off / my buyer has cooled off – who should I talk to?

If any buyer or seller needs help on cooling-off provisions, contact us. We handle all manner of conveyancing situations every day, and can give you the right advice fast.


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