Author: Grant Standen

17 January 2020

Australian Financial Complaints Authority (AFCA) – What is it?

On November 1, 2018 the Australian Financial Complaints Authority, or AFCA, commenced to receive complaints from consumers and small business. What is the Australian Financial Complaints Authority (‘AFCA’)? AFCA is not a government department or agency and is not a regulator of the financial services industry. AFCA are a not-for-profit company, limited by guarantee that is governed by a […]

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26 August 2019

New ‘lemon laws’ to protect buyers take effect from 1 September

On 1 September 2019, the Palaszczuk Governments new ‘lemon laws’ take effect with aim of specifically targeting defective cars that can’t be repaired to a customer’s satisfaction and to re-introduce a 30-day/1000km warranties for people buying a vehicle from a motor dealer, that is more than 10 years old, or which has 160,000km or more […]

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3 June 2019

National Domestic Violence Order Scheme

Domestic violence is a growing concern in today’s society. Prior to 25 November 2017, a Domestic Violence Order (DVO) was only enforceable in the state or territory in which it was issued or registered. The resulting problem was that if victims moved interstate or to a territory, they would have to seek a DVO in […]

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